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Return and Refund Policies

Products

Jezebelle Skin Solutions is an authorized vendor of Rhonda Allison, COSMEDIX and It Works! product lines. We only use chirally correct medical grade products.
    
 

 

 


Cosmedix Product Line

 


 
It Works! Products
 
 
 

* Rhonda Allison Note: Consumers need to be aware that if they purchase Rhonda Allison product from eBay, Amazon, or, those not listed as an authorized vendor, their product may be diluted, expired or counterfeit. Such product may not be safe to use or perform as tested and Rhonda Allison & Jezebelle Skin Solutions will not take responsibility for the purchaser's dissatisfaction. 

 

Returns

We honor a 7-Day Refund Policy. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund. To be eligible for a return, your item must be unopened with plastic seal in tact, unused and in the same condition that you received it. It must also be in the original packaging. 

Non-Returnable Items

  • Opened products
  • Gift cards

    Product(s) may be returned in person or by mail. You will be responsible for paying your own shipping costs for returning your item(s). If you are shipping an item over $75, please consider using a shipping service with tracking info or purchasing shipping insurance.

    If you are returning your product(s) by mail, please include:
    • Carefully packed return product(s)
    • Copy of your receipt
    • Your preferred email address and phone number
    • Reason for your return - Your feedback is appreciated!

    Mail product(s) to:
    Jezebelle Skin Solutions
    Att: Returns
    1450 University Ave. #202
    San Diego, CA 92103

    There are certain situations where only partial refunds are granted:

    • Any item not in its original condition, is damaged or missing parts (not due to our error)
    • Any item that is returned more than 7 days after delivery

     

    Refunds

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
    • If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
    Late or Missing Refunds
    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company, it may take some time before your refund is officially posted.
    • Next contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please contact us at: n.guiliani@yahoo.com.

      Sale Items
      Only regular priced items may be refunded.

      Exchanges
      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: n.guiliani@yahoo.com and send your item to:
      Jezebelle Skin Solutions
      Att: Returns
      1450 University Ave. #202
      San Diego, CA 92103

      Gifts
      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card/certificate will be mailed to you.


      Service Policy - 
      Appointment Schedule Policy
      If you need to reschedule or cancel your appointment, we kindly ask that you provide a minimum of 24-hours notice. Failure to cancel within 24-hours will result in a charge of 50% of the scheduled service fee.

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